FAQs

Author: Henry Pham 3430 views

Frequently Asked Question that you may have while using EComposer

Why should you choose EComposer over other Page Builder apps?
Why should you choose EComposer over other Page Builder apps?

There are many Page Builder apps for Shopify

How to get the Live Chat support?
How to get the Live Chat support?

To request assistance from Live Chat, you can

Can I use EComposer on Shopify 2.0?
Can I use EComposer on Shopify 2.0?

The Answer is YES. Now EComposer can not

What should you do if the demo images not showing on frontend?
What should you do if the demo images not showing on frontend?

For copyright reasons, we have to block demo

What you need to do when changing theme?
What you need to do when changing theme?

To ensure a seamless transition and proper functionality

How many ways to save a page/template
How many ways to save a page/template

Do you know that Ecomposer provides various options

How do I edit the Tablet and Mobile versions of my page?
How do I edit the Tablet and Mobile versions of my page?

Do you know that you can configure your

What we can do with EComposer when using a Shopify theme?
What we can do with EComposer when using a Shopify theme?

There are many customers that are using the

How to add the page create in EComposer to your website?
How to add the page create in EComposer to your website?

After creating pages with EComposer, you will want

Resolve error: "Template content exceeds 256KB limit"?
Resolve error: "Template content exceeds 256KB limit"?

When saving or publishing your page, you may

How to duplicate an element?
How to duplicate an element?

An element within a page can be duplicated

How to make a button link to a section on the page?
How to make a button link to a section on the page?

The section and button can be connected by

How to reverse position of element?
How to reverse position of element?

You may occasionally want to move an element's

How to find or turn off Storefront password?
How to find or turn off Storefront password?

Enabling the password page will allow you to

What and Why EComposer adding codes to my Shopify theme?
What and Why EComposer adding codes to my Shopify theme?

When you install EComposer from the Shopify App

What is different between Page and Templates?
What is different between Page and Templates?

We realize that there is often confusion about

How to add a hyperlink to a text?
How to add a hyperlink to a text?

When you are in the business store, sometimes

How to add an embed code from a Third-party app to EComposer?
How to add an embed code from a Third-party app to EComposer?

We have many extensions for third-party apps so

How to transfer from a Standard page to a Homepage?
How to transfer from a Standard page to a Homepage?

Creating a page with the wrong page type

How to use Variant metafield on your Product template?
How to use Variant metafield on your Product template?

Metafields allows you to customize the functionality and appearance

How to set a background video for a Section?
How to set a background video for a Section?

In this document, I will guide you through

Why can
Why can't I use EComposer on tablet/mobile?

We do not recommend using EComposer on mobile/tablet

How to restore pages/templates when reinstalling the app?
How to restore pages/templates when reinstalling the app?

Did you accidentally uninstall the app, and when

How to create a full width section?
How to create a full width section?

Typically, you're searching for a feature that allows

Why I can not use Locksmith app with EComposer?
Why I can not use Locksmith app with EComposer?

If you are using another third-party app that

How to create Gradient Backgrounds for Buttons?
How to create Gradient Backgrounds for Buttons?

A gradient background color is a type of

How to make a section/column sticky?
How to make a section/column sticky?

Making sections/columns sticky will help your page more

How to change the font for the page in EComposer?
How to change the font for the page in EComposer?

When creating the pages in EComposer, you might

How to show the swatch color on multi languages?
How to show the swatch color on multi languages?

When your business offers support for multiple languages,

Why my page in the editor is not updated?
Why my page in the editor is not updated?

Sometimes your editor is not updated with the

How to add custom code to the Product grid element?
How to add custom code to the Product grid element?

By default, we give no options to edit

What is recommended image size on EComposer page?
What is recommended image size on EComposer page?

While building the page, you may have a

What
What's new in EComposer Interface & How to switch back to old version?

EComposer New Interface is officially released on August

How to remove, delete a page/template?
How to remove, delete a page/template?

In this document, we will show you on

What is the "Use google rich snippet" option and how to use
What is the "Use google rich snippet" option and how to use

A Google Rich Snippet, often referred to simply

Using Metafield on your store
Using Metafield on your store

To display product-specific content while using a single

How to show/hide the currency on the price?
How to show/hide the currency on the price?

The Currency is a part that will appear

Why the product grid doesn
Why the product grid doesn't show on live page?

In this article, we will explain to you

How can you resolve the issue "Do not change the APP PROXY URL"?
How can you resolve the issue "Do not change the APP PROXY URL"?

While editing in the EComposer editor, somehow that

How to import/export extension setting
How to import/export extension setting

Exporting and importing EComposer extensions can be a

How to unpublish a page/template?
How to unpublish a page/template?

This article will show you how to unpublish

How to change the name for the Dynamic Checkout button
How to change the name for the Dynamic Checkout button

To understand more about the Dynamic Checkout element,

What happens if you deactivate your store?
What happens if you deactivate your store?

In case you deactivate your store, we will

How to add ":" character after variant name in Variant element
How to add ":" character after variant name in Variant element

On the Variant Picker element, normally, it will

How to solve error "Too Many Translation Keys"
How to solve error "Too Many Translation Keys"

The "Too Many Translation Keys" error in Shopify

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