FAQs
Frequently Asked Question that you may have while using EComposer
Why should you choose EComposer over other Page Builder apps?
There are many Page Builder apps for Shopify
How to change the font for all pages in EComposer?
When you build pages with EComposer, the fonts
How to get the Live Chat support?
To request assistance from Live Chat, you can
What should you do if the demo images are not showing on the frontend?
Some images look great in the EComposer editor
What do you need to do after changing/updating a theme?
To ensure a seamless transition and proper functionality
How many ways to save a page/template
EComposer gives you several ways to save, back
How do I edit the Tablet and Mobile versions of my page?
With EComposer, you can control exactly how your
What we can do with EComposer when using a Shopify theme?
Many merchants use EComposer in combination with popular
How to replace a new page created in EComposer with the old page in Shopify?
Want to replace an existing page in your
How to add the page created in EComposer to your website?
After you build a page with EComposer, you
Resolve error: "Template content exceeds 256KB limit"
When you save or publish a page in
How to duplicate an element?
Duplicating an element lets you reuse it without
How to make a button link to a section on the page?
Anchor links let shoppers jump to a specific
How to reverse position of element?
If you’ve designed a page where images and
How to find or turn off Storefront password?
While your Shopify store is in private mode,
How to not lose content if you have trouble saving the page?
Sometimes the editor runs into an error when
What code does EComposer add to my Shopify theme, and why?
When you install EComposer, the app adds a
How to add a hyperlink to a text?
When you are in the business store, sometimes
How to add an embed code from a Third-party app to EComposer?
EComposer already has built-in extensions for many popular
How to convert from a Landing page to a Homepage?
It happens more often than you'd think: you
How to use Variant metafield on your Product template?
Sometimes the details you want to show depend
How to set a background video for a Section?
A moving background is a great way to
Why can't I use EComposer on a tablet or mobile?
You might want to tweak a page from
How to restore pages/templates when reinstalling the app?
Did you accidentally uninstall EComposer, and when you
What is the difference between Global Block and Theme Sections (Section Builder)?
Global Block and Theme Sections (formerly called Section
How to create a full width section?
Typically, you're searching for a feature that allows
What should I do when the page content doesn’t appear in the Translate app?
Sometimes you build a page with EComposer, open
How to make the Cart Drawer work with the Add to cart button in EComposer?
A cart drawer lets your customers check and
How to put the elements in the same line next to each other?
By default, every element you add in EComposer
Why can't I use the Locksmith app with EComposer?
If your store uses an app that controls
How to solve the error when uploading images that exceed the allowed resolution
Got a red error saying your image exceeded
How to create Gradient Backgrounds for Buttons and Sections?
A gradient background blends two or more colors
How to make a section/column sticky?
Making sections/columns sticky will help your page more
How to change the font for all pages in EComposer?
When creating the pages in EComposer, you might
Why does my page look different on mobile or in another browser?
Have you ever built a page in EComposer
Show Custom Text and Product Metafields in Product Grid Elements
EComposer allows you to display additional content inside
How to show the swatch color on multiple languages?
When your store sells in more than one
What is the recommended image size on an EComposer page?
When you build a page in EComposer, it's
How to delete a page/template?
Test pages and outdated templates tend to pile
How to duplicate a page/template?
When you want to reuse an existing page
How to publish a page/template?
Building a page in EComposer is only half
How to unpublish a page/template?
Need to take a page offline, whether it's
What is the "Use google rich snippet" option and how to use it?
When someone searches on Google, most results show
Using Metafield on your store
If you add product-specific images or text directly
How to show/hide the currency on the price?
A price on your page can show a
Why the product grid doesn't show on live page?
If some of your Product Grid elements appear
How to resolve the “Do not change the APP PROXY URL” issue in the app editor
While editing in the EComposer editor, it somehow
How to import/export extension settings
Setting up an extension the way you like
How to change the name for the Dynamic Checkout button
If you've added the Dynamic Checkout element to
What happens if you deactivate/close your store?
In case you deactivate/close your store, we still
How to add ":" character after variant name in Variant element
On the Variant Picker element, the option name
How to solve error "Too Many Translation Keys"
The "Too Many Translation Keys" error in Shopify
How to fix an icon that doesn't appear or shows a different one than you uploaded?
You upload an icon in EComposer, but it
How to show Clearpay under the Price on your product page?
To show Clearpay on your product page, please
Remove /apps/ecomposer-visual-page-builder from Google search results
In some cases, the URL /apps/ecomposer-visual-page-builder may appear
How to optimize EComposer page loading speed
Is your page loading slower than you’d like?
What happens if you downgrade your plan?
Downgrading moves your store to a plan with
Link Rating Element to Review Widget in Judge.me Review App
EComposer allows you to make the Rating element
What is the difference between “Blog post” and “Blog post template”?
If you're new to Shopify, it's easy to
How to Display Reviews on EComposer Pages
Reviews and star ratings build trust with new
How to build a stunning table with EComposer
Tables are one of the cleanest ways to
How to connect EComposer Form to Popup/Spin Wheel?
A plain "thank you" message is easy to
How to Connect Button to Popup in EComposer
Want a button on your page that opens
Why am I still charged after closing my Shopify store?
This document explains why you may still see
Compare-at Price Not Showing on Product or Collection Pages
This document explains why the compare-at price may
How to Set up Sizechart Metafield in Sizechart element
By default, the Sizechart image will display the
How to set up Metafield Badge in Product Grid element
In the Product Grid element, default badges such
How to create Icon List with metafield and metaobject
Step 1: Create a Metaobject It contains 2





2 Comments
Ernest
I installed the app on the store I’m working on and tried to publish a new footer section with your E Composer and it is showing a double footer, I don’t know what could be the cause of this.
Anna Nguyen
Hi,
Please contact us via live chat in the app. Our support team will support you there.