FAQs
Frequently Asked Question that you may have while using EComposer

Why should you choose EComposer over other Page Builder apps?
There are many Page Builder apps for Shopify

How to get the Live Chat support?
To request assistance from Live Chat, you can

Can I use EComposer on Shopify 2.0?
The Answer is YES. Now EComposer can not

What happens to Pages/Templates created in EComposer when you downgrade the plan?
If you downgrade your plan by moving from

What should you do if the demo images not showing on frontend?
For copyright reasons we have to block demo

What you need to do when changing theme?
After changing the theme, please go to EComposer

Some common issues
We adding here solutions on regarding some common

How many ways to save a page/template
Do you know that Ecomposer provides various options

How do I edit the Tablet and Mobile versions of my page?
Do you know that you can configure your

What we can do with EComposer when using Kalles theme?
There are many customers that are using the

How to replace a new page create in EComposer to the old page?
For example, your store has an About us

How to add the page create in EComposer to your website?
After creating pages with EComposer, you will want

What should you do when seeing the "Template content exceeds 256KB limit" notice?
When saving or publishing your page, you may

How to duplicate an element?
An element within a page can be duplicated

How to make a button link to a section on the page?
The section and button can be connected by

How to reverse position of element?
You may occasionally want to move an element's

How to find or turn off Storefront password?
Enabling the password page will allow you to

How to not lose content if you have trouble saving the page?
For example, if you create a page but

What and Why EComposer adding codes to my Shopify theme?
When you install EComposer from the Shopify App

What is different between Page and Templates?
We realize that there is often confusion about

How to transfer from a Standard page to a Homepage?
Creating a page with the wrong page type

How to add an embed code from a Third-party app to EComposer?
We have many extensions for third-party apps so

How to add a hyperlink to a text?
When you are in the business store, sometimes

How to use Variant metafield on your Product template?
Metafields allows you to customize the functionality and appearance

Why can't I use EComposer on tablet/mobile?
We do not recommend using EComposer on mobile/tablet

How to set a background video for a Section?
In this document, I will guide you through

What should you do when facing an issue when publishing your page?
If you are creating a Standard page (landing

What is the difference between the Global block and Section builder?
Have you ever wondered what the difference is

How to restore pages/templates when reinstalling the app?
Did you accidentally uninstall the app, and when

How to create a full width section?
Typically, you're searching for a feature that allows

What should I do when the page content doesn't appear in the Translate app?
First, to translate your pages, please refer to

How to make the Cart Drawer work with Add to cart button in EComposer?
Cart Drawer is a feature that allows customers