FAQs

Author: Henry Pham 13284 views

Frequently Asked Question that you may have while using EComposer

Why should you choose EComposer over other Page Builder apps?
Why should you choose EComposer over other Page Builder apps?

There are many Page Builder apps for Shopify

How to change the font for all pages in EComposer?
How to change the font for all pages in EComposer?

When you build pages with EComposer, the fonts

How to get the Live Chat support?
How to get the Live Chat support?

To request assistance from Live Chat, you can

What do you need to do after changing/updating a theme?
What do you need to do after changing/updating a theme?

To ensure a seamless transition and proper functionality

How many ways to save a page/template
How many ways to save a page/template

EComposer gives you several ways to save, back

How do I edit the Tablet and Mobile versions of my page?
How do I edit the Tablet and Mobile versions of my page?

With EComposer, you can control exactly how your

What we can do with EComposer when using a Shopify theme?
What we can do with EComposer when using a Shopify theme?

Many merchants use EComposer in combination with popular

How to add the page created in EComposer to your website?
How to add the page created in EComposer to your website?

After you build a page with EComposer, you

How to duplicate an element?
How to duplicate an element?

Duplicating an element lets you reuse it without

How to make a button link to a section on the page?
How to make a button link to a section on the page?

Anchor links let shoppers jump to a specific

How to reverse position of element?
How to reverse position of element?

If you’ve designed a page where images and

How to find or turn off Storefront password?
How to find or turn off Storefront password?

While your Shopify store is in private mode,

How to not lose content if you have trouble saving the page?
How to not lose content if you have trouble saving the page?

Sometimes the editor runs into an error when

What code does EComposer add to my Shopify theme, and why?
What code does EComposer add to my Shopify theme, and why?

When you install EComposer, the app adds a

How to add a hyperlink to a text?
How to add a hyperlink to a text?

When you are in the business store, sometimes

How to add an embed code from a Third-party app to EComposer?
How to add an embed code from a Third-party app to EComposer?

EComposer already has built-in extensions for many popular

How to convert from a Landing page to a Homepage?
How to convert from a Landing page to a Homepage?

It happens more often than you'd think: you

How to use Variant metafield on your Product template?
How to use Variant metafield on your Product template?

Sometimes the details you want to show depend

How to set a background video for a Section?
How to set a background video for a Section?

A moving background is a great way to

Why can
Why can't I use EComposer on a tablet or mobile?

You might want to tweak a page from

How to restore pages/templates when reinstalling the app?
How to restore pages/templates when reinstalling the app?

Did you accidentally uninstall EComposer, and when you

What is the difference between Global Block and Theme Sections (Section Builder)?
What is the difference between Global Block and Theme Sections (Section Builder)?

Global Block and Theme Sections (formerly called Section

How to create a full width section?
How to create a full width section?

Typically, you're searching for a feature that allows

How to put the elements in the same line next to each other?
How to put the elements in the same line next to each other?

By default, every element you add in EComposer

Why can
Why can't I use the Locksmith app with EComposer?

If your store uses an app that controls

How to create Gradient Backgrounds for Buttons and Sections?
How to create Gradient Backgrounds for Buttons and Sections?

A gradient background blends two or more colors

How to make a section/column sticky?
How to make a section/column sticky?

Making sections/columns sticky will help your page more

How to change the font for all pages in EComposer?
How to change the font for all pages in EComposer?

When creating the pages in EComposer, you might

Show Custom Text and Product Metafields in Product Grid Elements
Show Custom Text and Product Metafields in Product Grid Elements

EComposer allows you to display additional content inside

How to show the swatch color on multiple languages?
How to show the swatch color on multiple languages?

When your store sells in more than one

What is the recommended image size on an EComposer page?
What is the recommended image size on an EComposer page?

When you build a page in EComposer, it's

How to delete a page/template?
How to delete a page/template?

Test pages and outdated templates tend to pile

How to duplicate a page/template?
How to duplicate a page/template?

When you want to reuse an existing page

How to publish a page/template?
How to publish a page/template?

Building a page in EComposer is only half

How to unpublish a page/template?
How to unpublish a page/template?

Need to take a page offline, whether it's

What is the "Use google rich snippet" option and how to use it?
What is the "Use google rich snippet" option and how to use it?

When someone searches on Google, most results show

Using Metafield on your store
Using Metafield on your store

If you add product-specific images or text directly

How to show/hide the currency on the price?
How to show/hide the currency on the price?

A price on your page can show a

Why the product grid doesn
Why the product grid doesn't show on live page?

If some of your Product Grid elements appear

How to import/export extension settings
How to import/export extension settings

Setting up an extension the way you like

How to change the name for the Dynamic Checkout button
How to change the name for the Dynamic Checkout button

If you've added the Dynamic Checkout element to

What happens if you deactivate/close your store?
What happens if you deactivate/close your store?

In case you deactivate/close your store, we still

How to add ":" character after variant name in Variant element
How to add ":" character after variant name in Variant element

On the Variant Picker element, the option name

How to solve error "Too Many Translation Keys"
How to solve error "Too Many Translation Keys"

The "Too Many Translation Keys" error in Shopify

How to show Clearpay under the Price on your product page?
How to show Clearpay under the Price on your product page?

To show Clearpay on your product page, please

Remove /apps/ecomposer-visual-page-builder from Google search results
Remove /apps/ecomposer-visual-page-builder from Google search results

In some cases, the URL /apps/ecomposer-visual-page-builder may appear

How to optimize EComposer page loading speed
How to optimize EComposer page loading speed

Is your page loading slower than you’d like?

What happens if you downgrade your plan?
What happens if you downgrade your plan?

Downgrading moves your store to a plan with

Link Rating Element to Review Widget in Judge.me Review App
Link Rating Element to Review Widget in Judge.me Review App

EComposer allows you to make the Rating element

How to Display Reviews on EComposer Pages
How to Display Reviews on EComposer Pages

Reviews and star ratings build trust with new

How to build a stunning table with EComposer
How to build a stunning table with EComposer

Tables are one of the cleanest ways to

How to connect EComposer Form to Popup/Spin Wheel?
How to connect EComposer Form to Popup/Spin Wheel?

A plain "thank you" message is easy to

How to Connect Button to Popup in EComposer
How to Connect Button to Popup in EComposer

Want a button on your page that opens

Why am I still charged after closing my Shopify store?
Why am I still charged after closing my Shopify store?

This document explains why you may still see

Compare-at Price Not Showing on Product or Collection Pages
Compare-at Price Not Showing on Product or Collection Pages

This document explains why the compare-at price may

How to Set up Sizechart Metafield in Sizechart element
How to Set up Sizechart Metafield in Sizechart element

By default, the Sizechart image will display the

How to set up Metafield Badge in Product Grid element
How to set up Metafield Badge in Product Grid element

In the Product Grid element, default badges such

How to create Icon List with metafield and metaobject
How to create Icon List with metafield and metaobject

Step 1: Create a Metaobject It contains 2

2 Comments

  • Ernest

    June 22, 2024

    I installed the app on the store I’m working on and tried to publish a new footer section with your E Composer and it is showing a double footer, I don’t know what could be the cause of this.

    Reply
    • Anna Nguyen

      July 8, 2024

      Hi,
      Please contact us via live chat in the app. Our support team will support you there.

      Reply

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