FAQs
Frequently Asked Question that you may have while using EComposer
Why should you choose EComposer over other Page Builder apps?
There are many Page Builder apps for Shopify
How to get the Live Chat support?
To request assistance from Live Chat, you can
Can I use EComposer on Shopify 2.0?
The Answer is YES. Now EComposer can not
What should you do if the demo images not showing on frontend?
For copyright reasons, we have to block demo
What you need to do after changing/ updating theme?
To ensure a seamless transition and proper functionality
How many ways to save a page/template
Do you know that Ecomposer provides various options
How do I edit the Tablet and Mobile versions of my page?
Do you know that you can configure your
What we can do with EComposer when using a Shopify theme?
There are many customers that are using the
How to replace a new page create in EComposer to the old page in Shopify?
For example, your store has an About Us
How to add the page create in EComposer to your website?
After creating pages with EComposer, you will want
Resolve error: "Template content exceeds 256KB limit"?
When saving or publishing your page, you may
How to duplicate an element?
An element within a page can be duplicated
How to make a button link to a section on the page?
The section and button can be connected by
How to reverse position of element?
You may occasionally want to move an element's
How to find or turn off Storefront password?
Enabling the password page will allow you to
How to not lose content if you have trouble saving the page?
For example, if you create a page but
What and Why EComposer adding codes to my Shopify theme?
When you install EComposer from the Shopify App
What is different between Page and Templates?
We realize that there is often confusion about
How to add a hyperlink to a text?
When you are in the business store, sometimes
How to add an embed code from a Third-party app to EComposer?
We have many extensions for third-party apps so
How to transfer from a Standard page to a Homepage?
Creating a page with the wrong page type
How to use Variant metafield on your Product template?
Metafields allows you to customize the functionality and appearance
How to set a background video for a Section?
In this document, I will guide you through
Why can't I use EComposer on tablet/mobile?
We do not recommend using EComposer on mobile/tablet
What should you do when facing an issue when publishing your page?
If you are creating a Standard page (landing
How to restore pages/templates when reinstalling the app?
Did you accidentally uninstall the app, and when
What is the difference between the Global block and Section builder?
Have you ever wondered what the difference is
How to create a full width section?
Typically, you're searching for a feature that allows
What should I do when the page content doesn't appear in the Translate app?
First, to translate your pages, please refer to
How to make the Cart Drawer work with Add to cart button in EComposer?
Cart Drawer is a feature that allows customers
What should I do when creating a page and have problem with network or computer?
Numerous issues might arise while building a page
How to put the elements in the same line next to each other?
In some cases, you may want to place
Why I can not use Locksmith app with EComposer?
If you are using another third-party app that
How to solve the error when uploading images that exceed the allowed resolution?
Using large images with high resolution on a
How to create Gradient Backgrounds for Buttons?
A gradient background color is a type of
How to make a section/column sticky?
Making sections/columns sticky will help your page more
How to change the font for the page in EComposer?
When creating the pages in EComposer, you might
Resolve issue: "the page looks different between the editor and when previewing the pages on mobile or another browser"
Have you ever encountered a situation where you
How to show the swatch color on multi languages?
When your business offers support for multiple languages,
Why my page in the editor is not updated?
Sometimes your editor is not updated with the
How to add custom code to the Product grid element?
By default, we give no options to edit
What is recommended image size on EComposer page?
While building the page, you may have a
What's new in EComposer Interface & How to switch back to old version?
EComposer New Interface is officially released on August
How to delete a page/template?
In this document, we will show you on
What is the "Use google rich snippet" option and how to use
A Google Rich Snippet, often referred to simply
Using Metafield on your store
To display product-specific content while using a single
How to show/hide the currency on the price?
The Currency is a part that will appear
Why the product grid doesn't show on live page?
In this article, we will explain to you
How can you resolve the issue "Do not change the APP PROXY URL"?
While editing in the EComposer editor, somehow that
How to import/export extension setting
Exporting and importing EComposer extensions can be a
How to unpublish a page/template?
This article will show you how to unpublish
How to change the name for the Dynamic Checkout button
To understand more about the Dynamic Checkout element,
What happens if you deactivate/close your store?
In case you deactivate/close your store, we still
How to add ":" character after variant name in Variant element
On the Variant Picker element, normally, it will
How to solve error "Too Many Translation Keys"
The "Too Many Translation Keys" error in Shopify
How to solve the Icon does not appear/ wrongly appear to be the one you uploaded
As you upload the icon, it appears that
How to show Clearpay under the Price on your product page?
To show Clearpay on your product page, please
Where is this /apps/ecomposer-visual-page-builder page from?
When you install an app from the Shopify
How to optimize EComposer page loading speed
The speed depends on many factors such as
2 Comments
Ernest
I installed the app on the store I’m working on and tried to publish a new footer section with your E Composer and it is showing a double footer, I don’t know what could be the cause of this.
ReplyAnna Nguyen
Hi,
ReplyPlease contact us via live chat in the app. Our support team will support you there.