How to not lose content if you have trouble saving the page?

Author: Charlotte Tran 1179 views

For example, if you create a page but encounter an error when saving, you may have to reload the page or recreate the page from scratch. So, how not to lose what you did on that page? We want to show you how to solve this. We are calling those stages: Export to .ecom file, Save to library and Save As Template/ Save Section while you’re still on the editor page and don’t refresh your page.

1. Export your current work to an .ecom file

This option allows you to export the whole page to an .ecom file, then you can import it back when the issue is solved or import it to another store. Please follow the guidelines below to use this feature.

  1. Choose the “Export current layout to file” option to export your page.
  2. The exported files go under the .ecom format.

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

You can learn more about the Export and Import features of the EComposer Builder app here: Export and Import

2. Save your page to the Library as a Template

This option will allow you to save the whole page to the library. Please follow the steps below.

  1. Click on the arrow next to Publish button.
  2. Press on Save to library.
  3. Set the name for your Template –> Save.

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

Put a name to this saved template.

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

After saving, you can find your template under the My Templates tab in the Library.
When you reload the page or create a new page, you can open the Library and click on the Insert button to insert the template into your page.

3. Save the Sections on your page to the Library

With this option, you can only save one section. Below are the detailed guide steps and screenshots for you.

  1. Press on right click to open the options.
  2. Go on Save As Template to save section.
  3. Then set the name for the Section.

The 1st way: right mouse click on the Section’s name -> Save as template

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

The 2nd way: hover on the section in the Navigation => click on More action => choose Save As Template

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

The 3rd way: right-click on the section in Navigation and choose Save As Template:

Screenshot for EComposer 2.0

Screenshot for EComposer 3.0

Then there is a window appears, which lets you name your saved section:

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