Get support

Author: Mie Tran 345 views

The EComposer is considered one of the best support page builder apps for customers.
We provide support through Live Chat, Email, Video Tutorials, and Community on Facebook.

1. How can I get to the support Live Chat with the EComposer app?

Live Chat is a way for customers to chat back and forth in real-time with support agents. This is a strong advantage of the EComposer – the application that provides the layout for building pages. We understand that customers worry because they have no knowledge of programming languages. They will feel confused and unable to complete the website quickly. That is why we have built Live Chat support to assist you with app-related issues.

To request assistance from Live Chat, you can find the Get Support on the EComposer Dashboard or the chatbox icon at the bottom right corner of the screen.

Note: When sending a message, please send more information related to the issue that needs to be answered. As an example, a few screenshots, the link to the editor page has the issue. This will make it easier for support to check for issues.

2. Connect with us via email

In your mail addressed to [email protected], you must provide the domain of your store, the link to the editor page, describe the issue in detail, and any supporting documentation including screenshots that would assist with the resolution of your concern.

3. Follow Video tutorials on Youtube Channel

The EComposer video tutorials will help you get started with the features, customizations for page creation, and building your online store.
We will update new features with video tutorials on our Youtube channel. Please subscribe and leave positive comments on our channel. It will create more motivation for us to work more enthusiastically.

4. Join the community on Facebook

The EComposer community on Facebook is the hub for all conversations around EComposer. We are here to help all EComposer users ask questions, find answers, and share information with our global network of users.
To join this community group, please follow the link EComposer Community and answer the related questions for approval by the admin group.

EComposer community on Facebook

You can also find support Documentation, Video tutorials and Community on Facebook by clicking here.

Quickstart with The EComposer

Leave a Comment

On this page